Image / Attires

"What kind of attire will the live band be wearing? I have a theme for my event. Can you guys wear accordingly?"

We always look after how we put on our attires as a team when performing. From top to toe, we make sure we are aligned and dressed up appropriately.

Most of the time, the men in the band will be in suit & bowtie (as pictured) except for the female performer(s) where they will be in gown or dress.

Do let us know if you would like us to wear according to a certain theme. You can also share with us a color palette for the theme. We even have some clients who provide us with a budget to purchase our new sets of attire!

Sound System

"The venue/hotel already have their own sound system. Can we use their sound system instead?"

For we cannot take the responsibility of confirming their usability & adequacy, we cannot say we can. Generally, hotel venues do have their own sound system. But those are mainly equipped for speech purposes and/or background (BGM) music only. They may not be adequate to meet a live band's requirement in terms of the power supplied and the capacity to accomodate the many signals from their musical instruments. Some hotels do not provide full range speakers or with the sub-woofers. Even if they do, the band would also require a proper balancing (mixing) of the sound frequencies and whether or not their mixer can perform this task, it is another important factor to make sure. Then, there's also the mic stands and book stands, etc that is needed by the musicians/performers.

And these are the reasons why all of our packages include our own vendor for sound (PA) system. We want to be sure of the system being adequate and that the soundcheck can be done by our own trained sound personnel.

Song Requests

"We have some of our favourite songs we would like you to perform for our guests. How many songs can we request for? Is there any charges?"

In every event, we want the performance to be memorable, entertaining, special, and relatable. Hence, client requests their favourite and/or familiar songs. No doubt, the more experienced performers would have a longer list of song choices. Yet, there are some clients with a unique musical taste.

Usually performers would gladly want to fulfill requests. However, it really depends on the workload of preparing the requested song(s), the schedule at the time given, and ultimately, whether or not it is within the capability of the talent. Generally, the performers are able to grasp a wide genre of musical styles, though it still depends on the band setup that you're having. For example, not every song are performably good in a 3P acoustic setup.

If the situation is deemed tough, we will charge extra for the request(s).

But before you request, make sure you have gone through the band's repertoire (please, do it first).

You may still request for however many songs you would like to (provided all is not in the band's song selection sheet). If the song is within the band's capability and style, they would gladly prepare them for you, free of charge (F.O.C.). Unless the song requested is completely new to them, and it would take up longer time than usual for them to prepare, then only the request is charged a fee of around RM100–RM200 per song. At most, the band can only take in 2 new songs to fulfill (subjected to the band's ability & availability).

Cancellation / Refund

"During a pandemic like Covid, postponements & cancellations may be inevitable. If we happened to cancel our event, will there be any refund?"

If the event had to be postponed or cancelled due to government restriction order, then 60% of the paid deposit for your booking shall be refunded. You may ask why not a 100% refund? This is due to the processing fee in securing the booking, a partial amount has already been incurred on our end. In other words, each date being booked is an opportunity cost taken. Furthermore, this policy is only to protect the ever-vulnerable musical talents from being tied up to a never-ending postponement without receiving a security fee.

There may also be other reasons such as health complications/issues in general that the event cannot be carried out on that specific date. Again, the same applies, the opportunity cost is made when the performers are booked for your specific date, blocking away other requests to allow themselves to be free on that date. However, an implementation on reimbursement is made to reduce the loss if client had an earlier news to this postponement.

View the file here – Rates of Reimbursement.

Stage Size

"The venue/restaurant's stage size for live band is quite small. It is not even a stage. I'm afraid that a 3P live band cannot fit in. –So, how?"

Regarding the different band setups, we have a reference layout and sizes required, all in this file: Band Sizing Chart. You can learn about the minimal space required for setting up the live band and the mixer.

Secondly, every event layout planning is different base on the tables and room layout. We may arrange our setup accordingly (live band positionings may vary).

Finally, unless the area given is smaller than 2 square meters then only we have an issue in stage size.

In conclusion, we actually take up lesser space than you may expect. Let us worry about that, you need not worry about it too much unless you need to put up a stage specially for the band, etc.

Delayed

"What if my gown-change takes too long and everything else is delayed?"

If the overtime is caused from wardrobe malfunction or any other minor mishaps, then it is unfortunate but you still have to bare the surcharge that is incurred from such situation. This is why decide early on whether you require 20 mins or 30 mins and above for your gown-change duration.

Lastly, if there is poor planning of the sequence of agendas, it may also result in unnecessary waiting-time which leads to having OT. Rarely but sometimes there may also be additional agendas that is chipped in last minute which was not planned for. Hence, these types of OT which happens will be reminded on the spot of whether having the live band to continue on with the OT surcharge or to end on time despite agendas not yet completed.

Here at WiC, we provide our clients with the 'Agenda List & Itinerary' where we are able to gauge the event's duration accurately and help you avoid unnecessary OT if possible.